India Mandates State-Run Cybersecurity App for New Smartphones Amid Privacy Concerns
India has mandated that all new smartphones feature a pre-installed, non-removable cybersecurity application developed by the government, raising significant privacy issues among experts and users alike. The policy, publicly released this week, requires smartphone manufacturers to comply within 90 days, aiming to enhance device authenticity verification and combat telecom resource misuse.
Why It Matters
This directive comes at a time when India boasts one of the world’s largest smartphone markets, with over 1.2 billion mobile users. The Sanchar Saathi app, introduced to track device integrity, has sparked concerns about surveillance and individual privacy rights, especially given its extensive data access permissions.
Key Developments
- Smartphone manufacturers must install the Sanchar Saathi app within 90 days for new devices.
- The app allows users to check device authenticity, report losses, and flag denied communications.
- Experts express concerns about the app’s extensive data access and potential for surveillance.
- Apple has indicated it may not comply with the order due to its privacy policies.
- India’s government states the move is essential for enhancing telecom cybersecurity.
- Critics argue the app compromises user privacy by preventing removal or disabling.
Full Report
Mandatory App Installation
Under the new regulations, all smartphones sold in India will be required to come with the Sanchar Saathi application pre-loaded. The Indian Department of Telecommunications claims this app is crucial for protecting citizens from fraudulent devices and restoring lost or stolen phones. The app’s functionalities include checking the International Mobile Equipment Identity (IMEI) number, which serves as the device’s unique identifier.
Privacy Concerns
Despite the government’s assurances, cyber experts argue that the requirement violates fundamental privacy rights. The advocacy group Internet Freedom Foundation criticized the application’s inability to be removed, highlighting that its design poses a risk by potentially allowing it unrestricted access to various data on users’ smartphones.
Technology analyst Prasanto K Roy pointed out that while the app does not claim to collect or share user data on platforms like the Google Play Store, it requests numerous permissions that could enable extensive access to personal information. Concerns are heightened by the lack of transparency regarding how the app operates in the background.
Compliance Challenges for Manufacturers
Compliance with this new mandate may prove difficult for smartphone manufacturers, particularly global brands like Apple. Historically, Apple has refused government requests to pre-load software on devices prior to sale, citing its commitment to user privacy. According to sources, the company plans to voice its concerns to the Indian government and may resist complying with this new rule.
Reported Benefits
Proponents of the initiative have pointed to the app’s reported success in recovering lost devices—upward of 700,000, with 50,000 reported just last month. However, critics remain unconvinced about the trade-off between security and privacy.
Context & Previous Events
This regulation aligns India with other nations implementing stringent requirements on devices. For instance, Russia has mandated the installation of its state-backed MAX messenger app on all phones and tablets sold in the country, drawing similar allegations of infringing on privacy rights.









































